QuickHelp
How do I get a FREE $50 Gift Card?

What is my Affinity Schedule?

Why do I also have a Shopping Bag?

How do I cancel my Affinity Schedule?

How do I return a product?

What are your shipping rates & terms?
How do I get a FREE $50 Gift Card?
From time to time, our marketing partners and affiliates sponsor new customers with FREE $50 Gift Cards. We then distribute these $50 Gift Cards to our customers to pass on to their friends. So ask around, someone you know may have one for you. If you wish to get your FREE $50 Gift Card from one of our sponsors, you will have an opportunity to view a list of sponsoring partners when you register for Affinity Shopping.

What is my Affinity Schedule?
Your Affinity Schedule is similar to an online Shopping Bag except that it shows future orders that are scheduled for automatic delivery. Your Affinity Schedule is a convenient tool that saves you time by allowing you to customize an ongoing delivery schedule for your favorite products. Your account will not be billed until your monthly order is fulfilled and is ready for shipping or pickup. What’s more, you’ll receive a 20% discount on all products after your first purchase, plus several other generous benefits.
More About Affinity Shopping
Why do I also have a Shopping Bag?
Your Shopping Bag is intended for one-time purchases, such as when you want to send a gift to an address other the one specified for your scheduled Affinity shipments. Also, your Shopping Bag enables you to have urgent one-time orders shipped immediately, instead of waiting for them to ship with your scheduled Affinity orders.
How do I cancel my Affinity Schedule?
You can cancel at anytime by using our Affinity Cancellation Form. If you'd like to cancel your Affinity Schedule, please do so before the 20th of the month – as this is when we begin our monthly order fulfillment. If your order has already been shipped and your account charged, you may return it to us for a full refund in accordance with our 100% Delighted Guarantee. Learn more
How do I return a product?
To return a product, you first need to follow the instructions provided on our Returns and Refunds Form, which you can find in the Customer Care section.
What are your shipping rates & terms?
To view our shipping rates & terms, customers from:
- Contiguous 48 United States, click here
- Alaska & Hawaii / US Territories / APO & FPO, click here
- Canada, click here
- All other Countries, click here
 
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